About us

Con Domex Courier es más fácil recibir tus paquetes.

We are the leading company with over 19 years of service in the market for courier, logistics, parcel and light load, document distribution and personnel management.

We use electronic and automated tracking systems through our website placing us among companies with the highest level as technology is concerned.

Our services have been created to meet the needs of our customers, ensuring a safe and timely delivery through the use of our electronic automated tracking system.

Mission

To provide document delivery services, shipping packages, orders and general cargo, with safety and quality worldwide directly to your home, applying technology in all our processes, placing us among the first companies specialized courier services. For us the customer and shipments are most important.

Vision

To be leaders in management services, operational arrangements, shipping and delivery of documents, correspondence and light loads, the Dominican Republic and internationally, with the highest quality and efficiency of service and a highly committed, motivated and trained.

Values

Our first value is the Customer. With a policy of personalized and exclusive attention, our second value is the constant innovation. These values are based on our motivated staff striving to exceed the expectations of our customers.

Domex, born in 1994 under the company DOMICILIO EXPRESO NACIONAL, SA, to provide the commercial and financial sector, reliable service for operational arrangements, courier and the shipping of documents and packages throughout the Dominican Republic.

Its founders are Mr. Cesar Villanueva and Elvin Penn, both professionals in the areas of finance and business for more than 20 years of experience.

DOMICILIO EXRESO NACIONAL, now Domex, started operations in 1994 with a broad business vision and dedication to work, which has allowed to become the largest and most reliable infrastructure of logistics services to the commercial and financial sector as regards shipping documents, assigned messenger and packages shipping throughout the national territory.

In 1998 REXA is founded, Recursos Externos y Asociados SA and thanks to our unwavering commitment and steady growth, in 2007 it becomes Domex Servicios.

In 2002 Coverall Dominicana, a company belonging to an international franchise of the USA, Coverall North America Inc., founded in 1985 largest cleaning is founded.

Following our vision and entrepreneurial spirit of our founders, in 2007 constitute the legal name of Domex Expreso and Domex Logistic.

In 2007, thanks to its growth and evolution, Domicilio Expreso Nacional SA, becomes what is now known as Domex, headquarters of subsidiaries Domex Expreso, Domex Nacional, Domex Logistic, Domex Servicios and Coverall, group leaders in the shipping market, distribution of documents in general, personnel management and cleaning, respectively.

In 2012, Domex expands its services with its range of freight forwarding and international parcel continuing with our vision of growth, quality, innovation and commitment to all our customers.

Donald Herrera

Logistics
dherrera@domex.com.do

Iván Cruz

IT
[email protected]

César Villanueva

CEO Grupo Domex

Carmen Delia Lin

Accounting
[email protected]

Vilma Villanueva

Administration

[email protected]

Eduardo Simó

Director Courier

Rosalyn Medina

Human Resources
[email protected]

Franchesca Medina

Operations
[email protected]

César D. Villanueva

Marketing & Business
[email protected]

Nancy Vargas

Customer Service

[email protected]

Glenda Gómez

North Zone Manager
[email protected]

Daniella Villanueva

Domex Nacional Head
[email protected]

Nail Liriano

Sales Coordinator

[email protected]

Online Payment Agreement through domex.do

Dear customer, welcome to our website www.domex.do, which belongs to www.domex.do portal and hereafter used interchangeably with it to refer to the website of transactions and provision of commercial services Domex Courier Services, owned by the company Domex Express SA, a company legally incorporated in the Dominican Republic, with RNC No. 1-01-66483-5 and legal address at Calle Plaza Las Trinitarias 4 El Millon, Santo Domingo, Distrito Nacional, Dominican Republic.

The terms “You” and “User” is used to refer to any individual and / or entity making a payment through the website www.domex.do

This page states the Terms and Conditions governing the use of tracking and online payment via www.domex.do and Courier services offered by Domex. When paying using this tool you declare to have accepted the Terms in effect at the time of access and payment.

Domex, reserves the right to revise, update and / or modify these Terms and Conditions at any time by updating this page. Domex is not required to make any announcement or notice with respect to these updates, and is your responsibility to know the current version of these Terms and Conditions at the time of any transaction through www.domex.do

Any payment made online through the web portal www.domex.do is subject to the terms and conditions of this Agreement, unless expressly provided otherwise.

Terms of Use

  • By using www.domex.do, you agree to be legally bound by these terms and conditions of this Agreement.
    In case you decide not to accept the terms and conditions of this Agreement may not use the tool online payment through the web portal www.domex.do
  • The User is prohibited to copy, reproduce, republish, download, post, broadcast, transmit, make available to the public, or otherwise use the content of www.domex.do, including but not limited to text, images, URL, pricing information that may appear on the site www.domex.do for any purpose unless expressly authorized by Domex.
  • For online payment, the user must ensure that the information contained in the proof of payment (ie, date, services, number of items and economic amount, among other information) delivered via Internet is www.domex.do correct. If the information is not accurate you must notify Domex within forty-eight (48) hours following the issuance of the receipt. If notification occurs past forty-eight (48) hours before described, it will not have any validity and the user will lose your right to file a claim in respect of inaccuracies of this nature.
  • The cost of any operation may vary according to the customs fees, transportation costs, among other factors, so Domex reserves the right to make changes, modifications or updates to the prices of the services offered published on its website .
  • The user will receive proof of Domex custom payment for each payment by service performed by the user. To access and print your proof of payment of Domex, you will be given access to a secure website hosted by www.domex.do containing a secure link your pay stub.
  • Domex reserves the right to ask the user presentation physicist at the Main Office Domex of credit card use or attempt to use the online payment process to prevent misuse of the payment mechanism.
  • Domex accept credit cards MasterCard and / or Visa, and no charge or fee is applied for processing credit card payments.
  • The Domex service hours are Monday through Friday from 9:00 a.m. to 6:00 pm, and Saturdays from 9:00 am to 1:00 pm, excluding holidays. Therefore, any payment for services performed by www.domex.do be subject to execution closest to the time of completion of the transaction working time, and not necessarily immediately if payment is received outside of these hours.
  • Domex In no event be liable for any of the following losses or damage (whether losses foreseen, foreseeable, known or otherwise): (a) loss of data; (B) loss of revenue or profits; (C) loss of business; (D) loss of opportunity; (E) loss of goodwill or injury to reputation; (F) damages suffered by third parties; or (g) any indirect, consequential, special or punitive damages arising from the use of www.domex.do.
  • Domex is considered responsible for their parcels, packages and / or correspondence until receipt by the user as, being exempt from liability for acts that occurred after the receipt by the user as, or even before such receipt, if it User has accepted the goods so as not to present any complaint or objection against it.
  • Domex thoroughly checks the details of all information available in www.domex.do. However, Domex not warrant that the functions or content available on the website the information may not be uninterrupted or error free, that existing or potential defects will be corrected, or that www.domex.do or servers that available to them do not contain computer viruses or errors that may or may not affect the development of any transaction that attempts carried out at a certain time through this portal.
  • It is expressly understood that if any provision of this Agreement declares invalid or unenforceable, such invalid provision will lack effective only to the extent of such invalidity and without affecting the validity of the remaining provisions of this Agreement which are not subject of that or any other partial nullity.
  • Any claim, dispute, motion, opposition and / or submission that could possibly arise from these Terms and Conditions shall be subject to the exclusive jurisdiction of the Courts and Tribunals of the Dominican Republic in the territorial jurisdiction concerned.

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our clients

The prestige of our clients is testimony to our services