Bases legales Blax Friday Domex Trae y Gana muchos premios

Promotion "BLAX FRIDAY DOMEX, Bring and Win many prizes"


Under registration CRS-0580/2021

The purpose of these regulations (hereinafter referred to as the "Regulations"), is to establish the terms, conditions and provisions that will govern the prize draw organized by DOMEX EXPRESO, SRL for the Black Friday season of two thousand and twenty-one ( 2021), addressed to all participating customers who use the services of DOMEX EXPRESO, SRL. according to the terms and conditions of the Regulation. (hereinafter the "Sweepstakes").

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DOMEX EXPRESO, S.R.L., a commercial company duly organized and existing in accordance with the laws of the Dominican Republic, holder of the National Taxpayer Registry (RNC) no. 1-01-66483-5, with main registered office at Calle Plaza La Trinitaria no. 4, El Millón, National District, Dominican Republic; which hereinafter will be called "DOMEX" or by its full corporate name;

By virtue of the provisions established in the General Law for the Protection of Consumer or User Rights No. 358-05, Resolution No. 009-2011 for the Regulation of Sweepstakes, Raffles and Contests in the Dominican Republic, based on the legality and transparency that characterize them, DOMEX will honor the commitment assumed by virtue of these Regulations with the Winners who have complied with the procedure and conditions established below: Draw Basis

I. Definitions. For all purposes and consequences of the Draw and application of these Regulations, the terms listed below will have the following meaning:

  1. Additional Industry Charges: Expenses related to insurance, airport tax, fuel, customs management, service of the general direction of customs and storage, in which DOMEX must incur on behalf of and in favor of the Client to provide the Priority Service. Participation Categories: These are the different ways in which Clients may opt for the various Prizes that are the subject of the Draws, these being: a) Comments on the Instagram Account; b) Nominated Awards; c) Physical raffles in branches and d) Transportation of Goods Through Priority Service.

  2. Client: Natural person (does not apply to corporate accounts) who has a Domex membership.

  3. Participating Client: Client who meets the conditions established in articles 5.1.1, 5.2.1, 5.3.1. and 5.4.1 of the Regulations.

  4. Participating Comments: These are the comments submitted by the Client directly in the Post, which have the Participating Hashtags and the unique tag of two (2) friends who follow the Instagram Account.

  5. DOMEX Social Network Accounts: They are a) Facebook: DomEx Courier; b) Instagram: @domexcourier and c) Twitter: @DomexCourier.

  6. Instagram account: Account on the Instagram social network identified under the user “@DomexCourier”, and owned by DOMEX.

  7. Draw Duration: Defined in Article IV

  8. Winners: Participating Clients selected as beneficiaries of the Prizes under the terms and conditions of the Regulations.

  9. Participating Hashtags: These are the following tags: #BlaxFriday with Domex and # (client's membership number), which must be included together in the Participating Comments by the Clients in the Post.

  10. Invoiced packages: All packages that contain correspondence, letters and other objects or personal effects owned by the Client who is the object of the Services.

  11. Post: Articles, notes, texts, images and, in general, any digital content published on Domex's Social Network Accounts on which Clients must enter their Participating Comments to participate in the Sweepstakes related to registering comments on the Instagram Account.

  12. Prizes: Gifts granted by Domex for this Draw, according to the Participation Categories and the provisions of Article V of the Regulations.

  13. Participating Points: These are the following commercial establishments:

  14. Domex el Millón,

  15. Domex Lope de Vega,

  16. Domex Piantini,

  17. Domex Zona Universitaria,

  18. Domex Bella Vista,

  19. Domex Santo Domingo Este,

  20. Domex Santiago,

  21. Domex San Francisco de Macorís,

  22. Domex Puerto Plata,

  23. Domex La Romana,

  24. Domex Higüey,

  25. Domex San Pedro de Macorís,

  26. Domex San Cristóbal,

  27. Domex Bonao,

  28. Domex Arroyo Hondo,

  29. Domex Av. Independencia,

  30. Domex Los Prados,

  31. Domex Santo Domingo Oeste,

  32. Domex Villa Mella,

  33. Domex Carretera Mella,

  34. Domex Naco,

  35. Domex Cacicazgos,

  36. Domex Los Ríos,

  37. Domex Evaristo Morales,

  38. Domex San Carlos,

  39. Domex Santiago Gurabo,

  40. Domex Nagua,

  41. Domex Moca,

  42. Domex La Vega,

  43. Domex San José de Ocoa,

  44. Domex Haina,

  45. Domex La Esperilla,

  46. Domex Máximo Gómez,

  47. Domex Tenares,

  48. Domex Ensanche Paraíso,

  49. Domex Herrera,

  50. Domex San Isidro,

  51. Domex Ensanche Ozama,

  52. Domex Los Alcarrizos

  53. Domex Camino Chiquito,

  54. Domex Boca Chica,

  55. Domex Baní,

  56. Domex La Feria,

  57. Domex Bávaro,

  58. Domex Gazcue,

  59. Domex San Juan,

  60. Domex Azua.

  61. Regulations: The present legal basis of the Draw. Black Friday 2021: Commercial term given to the last Friday of each November, in this case, to be held on Friday, November 27, two thousand and twenty-one (2021). Services: Catalog specializing in national and international private mail or courier service offered by DOMEX, as well as any other related service or product offered to the general public by DOMEX or through private concessions. Priority Service: Also called “freight”, it is the air transport service for merchandise within the Domex distribution network whose weight does not exceed seventy (70) pounds. The rates for this concept do not include the Additional Charges of the Industry

  62. Sorteo: Actividad organizada por DOMEX a favor de sus Clientes mediante la cual se sortearán los Premios para los Ganadores seleccionados, bajo los términos y condiciones del Reglamento.

II. Objectives. The purpose of this Draw is to reward the loyalty of active Clients, stimulate the activation of inactive and potential Clients, as well as increase the number of followers and interactions with them on Social Networks. III. Sweepstakes Description. This Sweepstakes is structured around the following three (3) Participation Categories: 3.1 The Heavy: Customers who invoice the highest number of accumulated pounds in packages; with a minimum of 20 pounds invoiced from Friday to Friday; will participate from November 03 to November 05 of the year two thousand and twenty-one 2021 to be one of the four (4) weekly prize winners of one (1) Homepod Mini, one (1) Airpods generation 2, one (1) iPad Air and one (1) Air Space Gray Macbook. If there is a tie for two pound winners, the jackpot will be awarded to the customer with the most packs. The customer who invoices the highest amount of accumulated pounds since November 1 and within the promotion date will have the opportunity to participate in this category and be one of the 4 winners of:

Awards for the category ¨El Heavy¨


Prizes for the draw for the week of November three (03) to November five (05) of the year two thousand and twenty-one (2021) will be announced on November six (06) of the year two thousand and twenty-one (2021):

1 Homepod Mini

Prize draw for the week of November 6 (06) to November 12 (2021) will be announced on November 13 (2021):

1 Airpods 2nd generation.

Prizes for the draw for the week of November thirteen (13) to November nineteenth (19) of the year two thousand and twenty-one (2021) will be announced on November twenty (20) of the year two thousand and twenty-one (2021):

1 iPad Air.

Prizes for the draw for the week of November twenty (20) to November twenty-six (26) of the year two thousand and twenty-one (2021) will be announced on November twenty-seven (27) of the year two thousand and twenty-one (2021): 1 Macbook Air Space Gray (último y gran ganador).


3.2 The Social: The client will participate to be one of the 10 winners of Amazon Giftcards from USD$25.00 to USD$100.00 by correctly answering the four (4) Trivia questions through the Domex Courier social networks and, participating in the video Challenge of the last week of the promotion, where a grand winner of a USD$100.00 Amazon Giftcard will be selected

The client has two ways to participate in this category:

1-Weekly trivia: Customers who wish to participate under this dynamic must comply with the following steps:


Follow the Instagram account @domexcourier and like the publication in which you are participating.

Comment on the post with your client code and the correct answer required.

The client must be registered with Domex.

2-Challenge: Recreando el reto de #BlaxDance que consiste en imitar la coreografía o reto que será compartida en las redes sociales de Domex Courier. El cliente deberá publicar el baile en su perfil de Instagram Reels, siguiendo la cuenta @domexcourier y etiquetándola.  El cliente debe de estar registrado en Domex.

Awards for the category ¨El Social¨

  1. Prize draw for the first week of November five (5) to November twelve (12) of the year two thousand and twenty-one (2021) will be announced on November sixteenth (16) of the year two thousand and twenty-one (2021):

  2. 2 Giftcards of USD$25.00

  3. 2 Giftcards of USD$25.00

  4. Prize for the draw for the second week of November twelve (12) to November nineteen (19) of the year two thousand and twenty-one (2021) will be announced on November twenty-third (23) of the year two thousand and twenty-one (2021): 2 Giftcards de USD$50.00

  5. Prize draw for the third week of November nineteenth (19) through November twenty-six (26) of the year two thousand and twenty-one (2021) will be announced on November thirty (30) of the year two thousand and twenty-one (2021):

  6. 2 Giftcards of USD$75.00

  7. Prize draw for the fourth week of November twenty-six (26) through December three (3) of the year two thousand and twenty-one (2021) will be announced on December seven (7) of the year two thousand and twenty-one (2021):

  8. 2 Giftcards of USD$100.00 (2 big winners).

3.3 The Max: Customers who invoice the largest number of accumulated packages; with a minimum of 10 as number of packages invoiced from Friday to Friday; will participate from November 22 to December 15 of the year two thousand and twenty-one 2021 to be one of the five (5) weekly prize winners of one (1) AirFryer, one (1) 32-inch Smart TV, one (1) Robot Roborock E4 vacuum cleaner, one (1) iPhone 13 Pro Max, and a grand winner of one (1) Play Station 5.

If there is a tie between two winners for the number of packages, the jackpot will be awarded to the customer with the greater number of pounds. The customer who invoices the largest number of packages accumulated from November 1 and within the date of the promotion will have the opportunity to participate in this category and be one of the 5 winners of:

Awards for the category ¨El Max¨

  1. Prizes for the draw for the week of November three (03) to November five (05) of the year two thousand and twenty-one (2021) will be announced on November six (06) of the year two thousand and twenty-one (2021):

  2. 1 Air Fryer

  3. Prize draw for the week of November 6 (06) to November 12 (2021) will be announced on November 13 (2021):

  4. 1 Smart TV 32 Inch

  5. Prizes for the draw for the week of November thirteen (13) to November nineteenth (19) of the year two thousand and twenty-one (2021) will be announced on November twenty (20) of the year two thousand and twenty-one (2021):

  6. 1 Roborock E4 Robot Vacuum Cleaner

  7. 1 iPhone 13 Pro Max

  8. Prizes for the draw for the week of November twenty (20) to November twenty-six (26) of the year two thousand and twenty-one (2021) will be announced on November twenty-seven (27) of the year two thousand and twenty-one (2021):

  9. 1 Play Station 5 (last and big winner)


IV. Draw Duration. The Draw will be for a determined time and will be disseminated and carried out from November three (03) of the year two thousand and twenty-one (2021) until December three (03) of the year two thousand and twenty-one (2021). 4.1 The The Draw may be extended and will be communicated to the participants via social networks and the DOMEX website (https://www.domex.do), in accordance with the provisions established in Article 83, first paragraph, Letter E, of the Law No. 358-05, General Law for the Protection of Consumer or User Rights and article two of Resolution No. 009-2011, for the Regulation of Sweepstakes, Raffles and Raffles in the Dominican Republic.

V. General Conditions To participate in the categories

5.1 Conditions for the exchange of the Prizes of the categories. Winners must redeem their Prizes under the following terms and conditions

  1. A total of nineteen (19) Prizes will be awarded in total between the categories; 1 for each Winner. The categories El Heavy, El Social and El Max.

  2. The Awards ceremony will be held at the offices of the DOMEX branches in which the Winner is registered, from Monday to Friday from eight in the morning (9:00 am) until five in the afternoon (5:00 pm). ).

  3. The Winner must claim the Prize no later than fifteen (15) days after being notified of their selection. You will lose the right to it if you do not withdraw the Prize.

  4. No Prize may be transferred or assigned in favor of third parties.

  5. Prizes cannot be exchanged for cash.

  6. Failure to comply with the clauses of the Regulations will be a cause for revocation of the right to the corresponding Prize.

  7. Any person who meets the detailed mechanics can be the winner, except for those who have already been winners in this promotion, in which case, DOMEX reserves the right to choose another winner.

5.2 The selection of the Winners will be made on the dates established for each mechanic, with the assistance of two (2) witnesses. 5.3 The Winners will be selected and will be communicated via the Instagram Account. 5.4 In addition to the previous announcement, the Winners may be published in:

  1. The DOMEX Social Network Accounts. The DOMEX website “www.domex.do”. Via mass marketing by email, electronic media.

SAW. Notification to Winners. The Participating Clients who are winners will be notified by telephone or email by DOMEX to the number and email registered in their DOMEX accounts.

6.1 In case of disqualification or that the Winners do not seek the Prize of which they are beneficiaries after fifteen (15) calendar days have elapsed from the notification of their selection through the channels indicated in these Regulations, as appropriate, DOMEX will select the alternate Winners of Prizes that have not been claimed in a timely manner, exhausting the procedure established in these Regulations.

6.2 For the withdrawal of the Prizes, the Winners must identify themselves with a personal identity document


VII. Personal information. The Clients participating in this Draw authorize the incorporation of their personal data in a file in charge of DOMEX, which will be used exclusively to manage issues related to this Draw, such as contact with the Winners, the delivery of the Prize and the shipment of subsequent communications.

7.1 The data provided by the Winners will be treated confidentially.

7.2 Clients guarantee and are responsible for the veracity, accuracy, validity and authenticity of their personal information.

7.3 The selected Winners authorize the publication of their names and the last four (4) digits of their identity card, on the DOMEX website and social media accounts.

VII. Awards. The delivery of the Prizes will be coordinated with the Winners. The claim and coordination for the delivery of Prizes may not exceed fifteen (15) days after notification of the selection. If said period elapses without any of the final Winner claiming their Prize or being contacted within said term, the winner will be disqualified and the process of selecting an alternate winner will begin with the electronic tickets generated through the Participating Invoices.

8.1 Selection of Alternate Winner. The selection of alternate Winners will be carried out through an internal selection process related to the presence of two (2) witnesses at the main DOMEX facilities. The notification of alternate Winners will be carried out in accordance with the provisions of these Regulations. The selection process will be documented through videos. However, said video will not be published on Social Networks.


IX. Other Conditions and Restrictions

9.1. Participation in the Draws that are the object of these Regulations implies acceptance of the Regulations in its entirety. In the event of a declaration of non-acceptance of these Regulations by the Client, its provisions will be unenforceable for both DOMEX and said Client, both being released from compliance. of any obligation based on the Regulation. If the indicated measures are taken, the client will be previously notified.

9.2 This Sweepstakes is only valid for Services corresponding to air cargo received by DOMEX, it does not apply to correspondence, consular services or other messaging services that are not courier.

9.3 The Participating Clients selected for the Prizes may not have pending amounts in their account. If so, they cannot be Winners and an alternate Winner will be selected according to the process established in these Regulations.


9.4 The name of the Winner, their images and their personal data, may be used by DOMEX, without commitment to remunerate them, in advertising, print, written or television media and if necessary to give testimonies, for promotional purposes after the Draw is concluded by a period of one (1) month, the Winner renouncing any judicial or extrajudicial claim, his consent being understood with the sole fact of withdrawing the prize.

9.5 In the event that DOMEX verifies, based on reports from its membership system, that the client did not pay and generated the Participating Receipt within the previously indicated period, they will be disqualified and the prize will not be awarded.

9.6 The Participating Client must have an account in DOMEX.

9.7 The Prizes will only be delivered to the Winner or their legal representative.

9.8 DOMEX may order an investigation if there is any suspicion or doubt about the authenticity of a Winner and select an alternate Winner in accordance with the selection criteria established in these regulations if there are indications that the winner does not qualify. or has totally or partially violated the provisions of the rules established in these regulations, likewise, take the legal action that the laws establish in these cases.

9.9 By participating in this Sweepstakes, Customers acknowledge that the intellectual property rights over the materials in this promotion belong to DOMEX. The unauthorized reproduction, distribution or transformation of any of the advertising or promotional materials constitutes an infringement of the intellectual property rights of the owner.

9.10 Any changes made to these Regulations will be notified to PROCONSUMIDOR for approval purposes.


9.11 Control and Security Standards. DOMEX may adopt all necessary measures to avoid any fraudulent conduct related to this Draw, or in breach of these Regulations or to the detriment of other participants, being able to exclude the participant, who will lose all rights to the prize that they may have obtained.

a. It is forbidden to create or have more than one membership record (D01-). DOMEX may invalidate, expel, delete or disregard those membership numbers that it deems suspicious of any fraudulent participation attempt, including the attempt to register more than one DOMEX membership record by a person, creation of records false or identity theft. DOMEX will be empowered to file any type of legal action against fraudulent participants.

b. DOMEX may exclude any Participating Client from the Sweepstakes for the following reasons:

  1. If you have or have created more than one (1) membership record (account);

  2. For attempting to register more than one membership for fraudulent purposes;

  3. By creation or false registrations;

  4. For identity theft;

  5. For participating in the Sweepstakes, registering invoices to your membership that do not belong to your account;

  6. Duplicate invoice records;

For placing the incorrect information (member number, invoice number, invoice amount).

X. Limits of Liability of DOMEX. DOMEX will be exclusively responsible for faithfully honoring these Regulations. DOMEX will not be responsible for expenses incurred by the Winners to withdraw the Prize or enjoy it.

10.1 The Winners, upon receiving the Prizes, assume all the risks and consequences that could be generated in their transfer or enjoyment of their Prizes.

10.2 This Draw and the purchase of the Prize by DOMEX in favor of the Winner is a gift from DOMEX in favor of its Clients, therefore the delivery of the Prizes in favor of the Winners should not be considered an act of distribution of the products. and services contemplated therein (with the exception of the Prize related to the Gift Certificates of pounds of Services). Consequently, DOMEX is only responsible for delivering the corresponding Prizes in favor of the Winners.


10.3 By virtue of the foregoing, and taking into account the characteristics of each Prize, DOMEX will not be responsible for the following circumstances:

10.4 In relation to the products and items raffled (one (1) Homepod Mini, one (1) Airpods generation 2, one (1) iPad Air and one (1) Macbook Air Space Gray, 10 Amazon Giftcards from USD$25.00 to USD $100.00, one (1) AirFryer, one (1) 32-Inch Smart TV, one (1) Roborock E4 Robot Vacuum Cleaner, one (1) iPhone 13 Pro Max and one (1) Play Station 5): for their incorrect use or of defects or factory defects of the products, which must be processed directly with the manufacturer of these.


0.5 DOMEX is not responsible for any damage or loss (direct, indirect or consequential) caused to any of the Winners, family members or any person due to or in connection with the use or misuse of the Prizes once they are delivered, provided that These damages are not derived from hidden defects of the prizes. Any obligation towards the Winner of the prizes on the part of DOMEX ceases completely at the time of the delivery of the prizes, without prejudice to the rights that assist consumers to claim any defect found in the prizes delivered with the manufacturer or suppliers of these.

10.6 The limitations of liability established here will not be considered a waiver of the rights that the Law recognizes to consumers or users to claim for damages caused by hidden defects of the prizes or non-delivery of the same, provided that the winner meet the conditions set forth herein for your eligibility.

10.7 DOMEX excludes any liability for damages of any nature that, despite the security measures adopted, could be due to the improper use of the prizes awarded.

10.8 DOMEX excludes any responsibility for damages that may be due to the impersonation of the personality of a third party carried out by a user.

XII. Faculty of Modification to the Regulation. DOMEX may modify, extend, extend, cancel, suspend or limit the Sweepstakes or these Regulations, in accordance with the provisions established in article 83, first paragraph, Letter E, of Law No. 358-05, General Protection Law. of the Rights of the Consumer or User and article two of Resolution No. 009-2011, for the Regulation of Sweepstakes, Raffles and Raffles in the Dominican Republic, and will be duly notified publicly through mass media and the DOMEX website “domex.do”.